Be there when they ask
Tenants should know where to turn, whether they prefer a call or a message.
Built for maintenance.
Centered on people.
We help property management companies and self-managing owners automate the work between a tenant reporting a problem and a contractor completing the repair. Less time coordinating. More attention for the people and decisions that need you.
Care is in
the follow-through.
Answering a tenant is only the beginning. There’s a contractor to arrange, a visit to confirm and a repair to check. When those jobs land on a busy team, even a small problem can mean a lot of work.
Our proprietary, coordinated AI system brings resident communications, work order coordination and vendor management together. A 24/7/365 voice and chat contact center connects each request to dispatch, scheduling and closeout. It is designed around maintenance, rather than trying to replace your leasing, accounting or rent collection systems.
The aim is to keep maintenance costs under control without making tenants feel like an afterthought. Fewer hours spent chasing a repair should mean more time for the people who need you.
Help the person doing the repair
A useful description, a photo and access details can save another call or wasted visit.
Know the job is finished
Keep the repair notes and costs close at hand, so you can check the work has been seen through.